Attending to customers’ queries and extending support to the products they have bought is an integral part of good business practices these days. It helps build trust and in turn it makes them buy more products from a company. Also, a good customer service will likely make customers recommend products to their friends thus generating more revenue. With most corporate websites running on business WordPress themes, it likewise follow that WordPress chat plugins are the widely used in integrating a chat system in a great number of websites.
Right now, there are lots of free and premium WordPress plugins in the web thus finding the great ones takes a lot of time. To narrow down your search, we are sharing here a list of some of the greatest WordPress chat plugins around. Most of these are free offerings but these are also premium items for those who want support and updates going forward. Of course you can find different designs and styles of chat interfaces as well as a myriad of functionality and specifications. Explore these plugins and have fun chatting!
Affiliate Disclosure: Some of the links in this post are affiliate links. If you visit those links and purchase the product you find, I will earn a commission without additional cost on your part. Before making any purchase I encourage you to evaluate the products or services on your own. This post is not meant to endorse or to recommend particular items.
WordPress Live Chat Plugin for Sales and Support – COMPLETE INFO
Key Features: Install on your own WordPress and start to use it, Very clean code, Cute skin (fully customizable), Create your own operators
Chat with your customers on your site for sales and support easily.
Envolve Chat – COMPLETE INFO (Free)
Key Features: Create and join topical group chats with 1 click, Admins can create permanent chat rooms, Easily create private one-on-one and group chats, Real-time translation of messages
This plugin adds Envolve chat to your WordPress blog or BuddyPress community. Envolve looks similar to Facebook’s chat toolbar and lets your visitors have topical chats about your content.
In Chat – WordPress Plugin for users to chat – COMPLETE INFO
Key Features: A Facebook and Google+ Style WordPress style chat plugin, Chat with Multiple users at a time, Modern Look and Feel, No Server modification and third party software
This plugin allows your registered users to chat with each other. Online users are detected and shown in different color, making people to know who is online. This plugin do not requires any third party plugins or configurations, hence can be run on any common php & mysql server.
WP – Quack Chat Live Chat System – COMPLETE INFO
Key Features: Instant Notification via Text or E-mail, AutoScrolling Chat Window, Audible Notification System, Automatic Archiving (History), Customizable Chat Window, Automatic Greeting
This WordPress plugin packs all of the features available in version 1.0.2 of the PHP script. It is the only live support plugin that texts your phone when you are needed. Quack Chat integrates easily into your website and provides a mobile-friendly way to interface with your customers. Quack Chat is web based and can be used from almost any computer or mobile device.
Quick Chat – COMPLETE INFO
Key Features: Translating Quick Chat into your language, Supports multiple private 1 on 1 chat sessions, Supports unlimited number of separate chat rooms, Supports incoming messages sound notification
Quick Chat is a self hosted WordPress chat plugin supporting private chat, chat rooms, avatars, user list, words filtering, smilies, caching plugins and more.
Zopim Live Chat – COMPLETE INFO (Free)
Key Features: Work across major browsers, New HTML5 dashboard, iPhone application available, Integration seamlessly with Uservoice, Salesforce, Highrise, Batchbook, Zendesk and more.
Zopim is an award winning chat solution that helps website owners to engage their visitors and convert customers into fans!
Rhino Live Support – Live Chat – COMPLETE INFO
Key Features: Live Support Chat software, Unlimited Operators, Standard Responses, Unlimited Departments, Style the Chat, Language File Based, Save Conversations, Easy to integrate
Rhino Live Support is an AJAX driven, fast, reliable and easy to use WordPress chat plugin that you can use to provide premium customer service with your customers. Give them direct assistance where it’s needed and they will patronize your products and services.
Rumble Talk HTML5 Online CHAT ROOM Widget – COMPLETE INFO (Free)
Key Features: Custom designed chat room, Easy Account Management, Access Control, Ban users and Spam Filter, Account Archive, Save chat History
RumbleTalk is a boutique chat room platform for websites, FB pages and real-time events.
WP ChatBlazer – COMPLETE INFO (Free)
Key Features: Easy to use interface, Video Chat, Share all types of media
WP Chatblazer is a plugin to allow you to embed a Chatblazer application to chat on a WordPress page. Embed instant messaging and video chat directly.
AVChat Video Chat Plugin – COMPLETE INFO (Free)
Key Features: Compatible with BuddyPress, Visitors are able to login with Facebook, Compatible with SEO friendly URLs in WordPress
The AVChat Video Chat Plugin for WordPress is designed to increase members engagement and web site revenues with a stunning video chat solution.
WordPress Chat Plugin – COMPLETE INFO
Key Features: Enable or disable bottom corner chat, Turn chat sounds on or off, Enable or disable avatars, Choose to show date or time of posts, Set the dimensions of chat windows
Video Chat Plugin for 123 Flash Chat – COMPLETE INFO (Free)
Key Features: Add chat room to post or page, for topic-related communication, Change chat width and height, Nine skins are available to fit in your blog, Change interface language
Video Chat Plugin for 123 Flash Chat can add an easy and flexible video chat room to your WordPress blog, engaging your visitors with live interaction.
FlexyTalk – Live Chat – COMPLETE INFO (Free)
Key Features: Unlimited Chats, Cloud based, No software downloads (except wordpress plugin), No chat dashboards – You chat right on any IM app., GMAIL/GTALK compatible, Mobile phone compatible offline
Start chatting to your site’s visitors and FACEBOOK fans from Google Talk or mobile phone . FREE lifetime account with unlimited chats.
Banckle Live Chat – COMPLETE INFO (Free)
Key Features: Define automated messages, Define and customize live chat deployment widget, Customize the sound alerts and visual notification
Through Banckle Live Chat Plugin, you can effectively communicate and conduct live chat sessions with the visitors of your WordPress website.
Chat Room – COMPLETE INFO (Free)
Key Features: Simple plugin, Easily create chat rooms via the WordPress administrative interface
The Chat Room plugin allows administrators to easily create chat rooms for their users to participate in. Chat rooms are created via the WordPress administrative interface. After creation, users can access it via the permalink for the chat room.
iFlyChat – COMPLETE INFO (Free)
Key Features: One on one (private) chat, Multiple chat rooms, Provides a sleek chat bar at bottom right of the browser, Selectable list of Online Users
iFlyChat provides one on one chat and multiple chat rooms for your website.
Comm100 Live Chat – Chat Plugin for WordPress – COMPLETE INFO (Free)
Key Features: Full live chat customization, intelligent live chat invitation, live visitor monitor & tracking, comprehensive live chat reports, customer rating
Comm100 Live Chat is the enterprise-grade live chat software for website. Comm100 Live Chat enables you to have a 360 degree view of your website visitors and provide them with live support.
ClickDesk Live Support – Live Chat – Help Desk Plugin for Websites – COMPLETE INFO
Key Features: Receive live chats and calls on Google talk or Skype, Integrated help desk ticketing system to access your emails and offline chat messages, Built-in “Click to Call” button
ClickDesk provides a magic bundle of WordPress live chat, voice chat, lite help desk and social toolbar. Besides being a fast t live chat service, ClickDesk also allows visitors to click to call your business directly from browser or by dialing our local access numbers in 40+ countries. Manage your emails & offline chats with the new integrated help desk.
Live Chat – Casengo – COMPLETE INFO (Free)
Key Features: Customer Support Software (Live Chat, Email, Social Media)
Add live chat to your blog or website quick and easy with Casengo, so you can handle enquiries via email and live chat directly from your website. Casengo helps you to respond to customers faster than ever and improve their satisfaction with a groovy mixture of real-time chat and email.
BuddyPress Group Tinychat – COMPLETE INFO (Free)
Key Features: Creates a chatroom for each buddypress group, Only contains characters, number or spaces in group name
This plugin allows you to create a chat room for Buddypress Group.
Chatme.im Mini Messenger – COMPLETE INFO (Free)
Key Features: Simple plugin, based on Jabber/XMPP
Ultimate Live Chat – COMPLETE INFO (Free)
Key Features: Live support for all your websites, Real-time website monitoring, Detailed visitor information, Unlimited operators, Unlimited chat sessions, Proactive chat capability
Ultimate Live Chat is a WordPress plugin that adds live chat support and real-time monitoring capabilites on your website.